Paradigm Telesales Inc. is committed to protecting the privacy and personal information of our employees, our clients, our clients’ subscribers, donors, members, and other stakeholders. We are committed to being transparent and accountable for how we treat the personal information shared with us.
We gather personal information from our website (i.e. eUpdates subscriptions) and during the course of our telesales and telefunding campaigns. Any information gathered is carefully protected and any use of this information is subject to consent.
Personal Information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual's opinions or beliefs, as well as facts about or related to, the individual.
Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.
Where an individual uses his or her home contact information as business contact information as well, we consider that this contact information provided is business contact information and is not therefore subject to protection as personal information.
Personal information gathered by Paradigm Telesales Inc. is kept in strict confidence. Only authorized personnel have access to this personal information. Furthermore, this information is only accessed by authorized personnel when necessary and only for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent it being lost or destroyed.
We collect, use and disclose personal information only for the purposes of communicating through our website and in conducting telesales and telefundraising campaigns on behalf of our clients. We routinely offer individuals we deal with the opportunity to choose not to have their information shared for purposes beyond those for which it was explicitly collected.
Questions, concerns or complaints relating to the privacy policy of Paradigm Telesales Inc. and the treatment of personal information should be sent to:
James Pereira, President & CEO
Paradigm Telesales Inc.
267 Woodbine Avenue, Toronto, ON M4L 3P3
This email address is being protected from spambots. You need JavaScript enabled to view it.
Further information on privacy and your rights in regard to personal information may be found on the web site of the Privacy Commissioner of Canada at http://www.privcom.gc.ca.